Terms & Conditions

Last Updated: 3/6/2025

Welcome to AsnaOnline. These Terms of Service (“Terms”) govern your use of our website and services, including purchasing products from our online store. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our services.

1. General Overview

We operate an online general store offering products in the following categories:

  1. Grocery & Gourmet
  2. Pet Supplies
  3. Health & Household
  4. Beauty & Personal Care
  5. Home & Kitchen
  6. Lawn & Garden

By placing an order, you agree that you are of legal age and capable of entering into a binding contract.

2. Account Registration

  • To access certain features, you may be required to create an account.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • We reserve the right to suspend or terminate accounts that violate these Terms.

3. Orders & Payments

  • All orders are subject to availability and confirmation.
  • Prices are listed in USD $ and may be subject to change.
  • We accept various payment methods, including stripe.
  • In case of payment failure, we reserve the right to cancel or delay your order.

4. Shipping & Delivery

  • We deliver to Pakistan.
  • Estimated delivery times vary based on location and product availability.
  • Delays due to unforeseen circumstances (e.g., weather, supply chain issues) may occur.
  • Shipping fees, if applicable, will be displayed at checkout.

5. Returns & Refunds

  • You may request a return or refund within 10 days of delivery, subject to our return policy.
  • Some products, such as perishable goods, personal care items, or opened health-related products, may not be eligible for returns.
  • Refunds will be processed using the original payment method.

6. Product Information & Liability

  • We strive to provide accurate product descriptions and images. However, slight variations may occur.
  • We are not liable for misuse of any product or any adverse reactions. Consult a professional before using health, beauty, or pet products.
  • We are not responsible for damages resulting from improper use of products.

7. User Conduct

By using our services, you agree:

  • Not to engage in fraudulent activities, hacking, or disruption of our website.
  • Not to use our platform for illegal activities.
  • Not to violate intellectual property rights, including unauthorized use of content.

8. Intellectual Property

  • All website content (text, images, logos, etc.) is owned by AsnaOnline and protected under copyright laws.
  • You may not copy, distribute, or modify our content without permission.

9. Limitation of Liability

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services.
  • Our liability is limited to the amount paid for the product purchased.

10. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your data.

11. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on our website, and continued use of our services implies acceptance of the revised Terms.

12. Contact Information

For any questions or concerns regarding these Terms, please contact us at:
Email: [email protected]
Phone: +18482912430
Address: 1000 Avalon Way, Unit# 1109 Old Bridge, NJ 08857

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms of Service.

AsnaOnline

Shop